Gulfflora Privacy Policy

Last Updated: May 9, 2025

At Gulfflora, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website (www.gulfflora.com), place orders, or interact with our services.

Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, delivery address provided when you place an order or contact us.
Browsing Data: IP address, browser type, device information, and website usage data collected via cookies and analytics tools.
Order Details: Information about your purchases, including product preferences, delivery instructions, and special requests.

How We Use Your Information

We use your information to:

Process and fulfill your orders, including coordinating with our suppliers for delivery.
Communicate with you about your orders, promotions, or customer service inquiries.
Improve our website, products, and services through analytics.
Comply with legal obligations in Saudi Arabia.

Sharing Your Information

We share your information only with:

Suppliers and Delivery Partners: To fulfill your orders (e.g., florists, bakeries, or couriers).
Third-Party Service Providers: For payment processing, website hosting, or analytics, ensuring they adhere to strict privacy standards.
Legal Authorities: When required by law or to protect our rights.

We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience, track preferences, and analyze traffic. You can manage cookie preferences through your browser settings.

Your Rights

Under applicable laws, you may have the right to:

Access, correct, or delete your personal information.
Opt out of marketing communications.
Request details about how your data is processed.

To exercise these rights, contact us at orders@gulfflora.com or +966 54 206 3482.

Data Retention

We retain your personal information only as long as necessary to fulfill your orders, comply with legal requirements, or resolve disputes.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.

Contact Us

For questions or concerns about this Privacy Policy, please contact:

Email: orders@gulfflora.com
Phone: +966 54 206 3482